I do not understand this problem. When you are in MyShop, your screen will only show the MyShop page. Of course you cannot move through portals while you are in MyShop mode.
Please make sure you do not use your MyShop inventory to store your items; if you overload your MyShop inventory, your items will disappear and we will not be able to get those items back for you. Make sure you take out your items from your MyShop inventory and not leave them there.
Items in My Shop have already disappeared and cannot be taken out. What should i do?
The name of the character is namizou
We are not able to retrieve these items for you. In order to fix your MyShop inventory to work again, all your items that have disappeared will be deleted since we cannot retrieve them. I will ask GM to fix your MyShop inventory. In the future, please never leave many items in your MyShop inventory; if you overloaded it with too many items, items will disappear from it forever and you lose them all.