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Login/DC issue: What country are you from?

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#41
Idreesgx

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Disconnection Issue / Login Error
Country: Canada
IGNs:
Pyke - Mercenary - 230

Glaz - Scientist - 215

Zoomer - Not 3rd Job - 160

Idrees - Magician - 65

 

Error 60013, Followed up with ID use already after I hit fix in manage account on website. After the client closes itself, I can login. But disconnects randomly for no reason.

As far as Internet is considered, 1gb per sec + ping wanders from 6 to 28.

Hope this information was useful. Thank you for your time.



#42
Aran

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Everyone, please do a check file and update your game client. Then try to log in.

 

Do you still get 60013?

 

Do you still get dc?

 

Please give me your response & cite your IGN. We want to know who is still having problem.



#43
wellanie

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Just did check file and updated my game client. Still have 60013, not sure with dc problem yet, i'll have to update you.

 

Philippines

Wellanie 327

SerasVictoria 233 (not getting dc, in tap mine)

HoozDatCat 220

ChunLi 70

 

 

Edit: Still getting dc with 60013

Edit2: I'm frequently getting DC with all my characters on this specific laptop, but not on the other 1 for almost 24hours. (I'm using 2 laptops)

Edit3: Even if I use my friend's account, i get DC. (FunkBuff 273)


"Nothing matters..."


#44
KingLeoM

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Hi Dear Aran im From Chile

KingLeo: lvl 348 i think, xD



#45
AkiraYuki26

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Hi admin. 

 

I am having trouble logging in and my bunny character cant equip any cape, please fix the problem. Thanks a lot.

 

AkiraYuki26 - 209

DragonWiz - 70

SchoolGirlBoxer - 81



#46
rodrigolf

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Yes, I'm still getting DC and 60013. 

JimmySullivan



#47
AkiraYuki26

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I'm from California 



#48
Fakyabish

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I finally managed to logged in to the game but it kicks me out every 5 minutes.
I'm from the Philippines
IGN: Fakyabish - 236 & mOmObOo - 136

 



#49
Ghaspar

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Everyone, please do a check file and update your game client. Then try to log in.

 

Do you still get 60013?

 

Do you still get dc?

 

Please give me your response & cite your IGN. We want to know who is still having problem.

 

  • Disturbed - Lv. 358 - Had to fix error 60013 before first login, doing fine until now // Edit: being constantly DC'ed at CT (bossing, not grinding).
  • Barracuda - Lv. 348 - Had to fix error 60013 before first login, doing fine until now
  • Messias - Lv. 400 - Had to fix error 60013 before first login, being DC'ed from the server every now and then, sometimes because of fast actions in-game (such as using pots) and sometimes in crowded map (such as pvp). I've got to fix error before loging back. // Edit: If i log off i have to fix error 60013 before log in again, it not happens to other accs.
  • Ghaspar - Lv. 400 - Had to fix error 60013 before first login, doing fine until now
  • 1990 - Lv. 400 - Had to fix error 60013 before first login, doing fine until now // Edit: I've just DC'ed after entering warehouse.
  • Balthazar - Lv. 400 - Had to fix error 60013 before first login, doing fine until now

 

Edit: WEBSITE TIME: Sunday 14 June 2020 - 11 : 14 : 38

 

Barracuda - Lv. 349 - Can't log in. Error: Disconnected with eh Login server. I've tried several times the fix Error 60013 feature but can't login. Neither Barracuda nor Melchior (same account characters).

 

disconnect_login_server.png?1592158394



#50
Grommash

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Same Here

 

 Hwoarang : lv263 

 Furyang: lv90 

 

                           Like Ghaspar, I Had to fix error 60013 before first login after check files , but doing fine until now...

                                   EDIT: Today first time trying log on and i have to fix error 60013...


Edited by Grommash, 14 June 2020 - 02:12 PM.


#51
Hero

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is good



#52
Sashiko1

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Philippines

Sashiko - lv 399
InoueAya - lv 302
Mayuyu - lv 302
Tensa - lv 335
Araedien - lv 276
Kayrith - lv 315

I patched the client , run as administrator, checked files multiple times...
there's minimal to no disconnect if i stay in the same map (tap mines) for hours...there's no problem when grinding lvls on the same map or just afk...
my problem seems to be switching between different maps, especially boss trials and some maps, and will always get dc'ed EVERY 5 minutes and get a 60013 error evertime..

 



#53
Nycroyse

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Everyone, please do a check file and update your game client. Then try to log in.

 

Do you still get 60013?

 

Do you still get dc?

 

Please give me your response & cite your IGN. We want to know who is still having problem.

 still random dc with 60013, Diamond94, Nexys



#54
splicks

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Philippines

 

 

 

 

 

 

 

 

 

 

 

< IGN/lv



#55
dimitridrm

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Everyone, please do a check file and update your game client. Then try to log in.

 

Do you still get 60013?

 

Do you still get dc?

 

Please give me your response & cite your IGN. We want to know who is still having problem.

 

sigo teniendo ese problema al intentar acceder.....   esto me sale como a todos   60013

 

IGN:     dimitridrm

IGN:     dimitridrm1  

IGN:     dimitridrm2



#56
BakeroBoy

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Did file check and still getting the same thing.

 

Philippines

 

BakeroBoy: 39



#57
heejae628

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It was working for half day, and can't login again anymore. Checked all the files and followed the instructions. 

 

We're from Canada.

IGN:

YounJ: lv 221
beelay: lv 51


#58
lexie0898

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From: Philippines

IGN: princesspixie Level: 272

IGN: milkteaqueen Level: 153



#59
ivansandher

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MEXICO

Carmille - 189

Evann - 10

Tennari - 10

 

Do you have a expected timeframe for this to be resolved?

 

To players who still have login issue or disconnection issue after yesterday's fix, please tell us what country you are in. We need that information to try to figure out the solution. This info is needed fast, so appreciate if you could reply fast. Thank you.

 

Edit: Please also state the IGN of the char with the problem + its current level in game.



#60
Draicker

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Brazil

 

Draicker - 400

Draighos - 287

Mitsure - 73

 

Still having the same problem 60013, every time i have to go website and use fix.