6 replies to this topic

[Aran]

Dear Players, we are currently experiencing problem in changing Lock Code in game.

Therefore, please keep using your current Lock Code and DO NOT attempt to change it, because you won't be able to do so.

If you reset your Lock Code on website, you simply have to use that new random Lock Code as of now.

I will inform you when this issue is solved.

[Aran]

To type in New Password, please click in the middle of the slot to enable you to type in the new Lock Code number.

If you clicked at the beginning of the slot, nothing will happen.

 

 

I suppose this is just one of those weird rTO quirks!

[wellanie]

Hi. I don't know if it's just me, but everytime I try to unlock (using my current Lock code) i always get disconnected.

[Aran]

Try unlocking your Lock Code 5x. Do you get DC every single time?

 

If you want me to test your Lock Code, you have to give me your username & password privately, not in this thread.

[wellanie]

What will trigger it to disconnect is whenever I try to tick the box so it will temporarily be unlocked while im logged in. Sure, will message you.

[Aran]

Instead of unlocking only when you want to use the bank or trade, etc, why not unlock first by clicking on the lock before you start doing anything else in game? When you unlock by clicking directly on the lock (see red arrow below), the Use Lock box will pop up. You don't have to tick the Open Lock box at all using this method; you just input the Lock Code straight away.

 

 

When you do this, your lock code is open the entirety of your game and you don't need to go through having to unlock all the time and ticking the box. 

 

If you don't do this, every time you want to open bank, warehouse, do trade, drop items, or NPC items, you will have to use the tick box to open the lock.

 

 

This can get quite tedious.

[wellanie]

This is actually what I always do, but still doesn't work (well sometimes it works, 1/10) and if it fails to unlock, kicks me out of the game and will give me that 60013 error. Which will require me to do the whole fixing stuff again.