Feature suggestions for new players, I don't know how achievable these are so feel free to ignore them. I'm writing this mainly because when I pass one, they look so pitiful...
Beginners used to be able to make some money from the level up boxes, but honestly nowadays those have such little value, maybe 4mil up to lv60. What can you buy with that...? take a look at the galders webshop.
Some things to make their lives better:
1. More ingame direction to forums / more organised information. From what I can tell, some new players don't even know there is a manage account > go to event...
And there are plenty of rTO exclusive changes you can never find without going through years of patch notes. Do we really need 5 year old threads pinned to the top?
Minimum(?): automatic ingame mail to new players when they reach lv20 etc. directing to the forum / beginner's guide, I remember there was one years ago introducing some basics of rTO, but even I can't find it these days.
Maximum(?): One master guide with links, information (e.g. half/most the light magic skills aren't actually affected by light attribute, web tempering with 1 LK is better than 1000 LK ingame)
Remove the recycle value of some low level MS equipment, eg. lv15, lv35, lv70. And send them to new players automatically ingame like lv40, lvl up, lv100 boxes.
This way they can't be farmed for profit by veterans, and there'll be so many they have zero re-sale value. Maybe even block their sale on auction house like the now-removed shining crystal / fallen watcher sets.
Basically shower them with freebies like f2p games then monetise them.