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Help! Bought MS but it isn't showing up!


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#1
JuliaD2123

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I bought some myshop points and they never showed up, but the money has been taken out of my bank. I used the "donate" tab and just never recieved my points :c



#2
CanadienFr

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I have the same problems.



#3
JuliaD2123

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This problem got fixed.



#4
Snow

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I have this problem too, still haven't received my points.



#5
Mizzo

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Hello Dears,

 

When donating for Myshop points please give they system 24hrs. Sometimes it appears right away sometimes it can take it a day. If you haven't received your points after a 24 hour grace period, please first contact your provider. For example if you use paypal, contact them first, more than likely its the providers delay. Then give them time to respond to your needs, things can take time. If you don't receive your points after going through there process and giving them the time they need, then contact our admin via private message through our forum. When doing so please provide screen shots and all information that you that you can.

 

Have a wonderful day!

-Mizzo


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#6
nunoood

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I tried to donate today but the site didn't have an answer after I put in the details

#7
Aran

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I tried to donate today but the site didn't have an answer after I put in the details

 

Thank you for your report. I will inform GM.



#8
Aran

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In the meantime, please use Charge Cash in MyShop in game to purchase MS points.


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#9
Aran

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We have tested the website and it works.

 

Do not forget to click on the Buy Coin bfe3c2974a.jpg button after you have filled in your information.


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