I bought some myshop points and they never showed up, but the money has been taken out of my bank. I used the "donate" tab and just never recieved my points :c
Help! Bought MS but it isn't showing up!
Posted 31 October 2017 - 07:18 AM
When donating for Myshop points please give they system 24hrs. Sometimes it appears right away sometimes it can take it a day. If you haven't received your points after a 24 hour grace period, please first contact your provider. For example if you use paypal, contact them first, more than likely its the providers delay. Then give them time to respond to your needs, things can take time. If you don't receive your points after going through there process and giving them the time they need, then contact our admin via private message through our forum. When doing so please provide screen shots and all information that you that you can.
Have a wonderful day!